Passenger Support 2.0 logo
Passenger Support 2.0 logo

All articles

Delivery

📮 We ship worldwide from our centre here in the UK.

UK Delivery

Your order will be dispatched from our UK warehouse, and we offer the following choice of delivery services at the checkout:. Please note that Next Day and Saturday delivery options are NOT available in these regions: Guernsey, Jersey, Isle of Man, N

Germany

We ship from our warehouse in the UK. Our shipping to Germany is inclusive of customs and import tax. We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport includi

USA

We ship from our warehouse here in the UK and it's good news for our customers in the USA - goods imported for personal use that are under $800 (total order value) are free from import tax. Please be sure to still check these out with your local gove

Ireland

We ship from our warehouse in the UK. Our shipping to the EU is inclusive of customs and import tax. This means no nasty surprises when you're expecting your delivery - we've got you covered. We're really pleased to say that our international courier

EU

We ship from our warehouse in the UK. Our shipping to the EU is inclusive of customs and import tax - we've got you covered. We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our internat

France

We ship from our warehouse in the UK. Our shipping to France is inclusive of customs and import tax. This means no nasty surprises when you're expecting your delivery - we've got you covered. We're really pleased to say that our international courier

Austria

We ship from our warehouse in the UK. Our shipping to Austria is inclusive of customs and import tax. This means no nasty surprises when you're expecting your delivery - we've got you covered. We're really pleased to say that our international courie

Norway

We ship from our warehouse in the UK and therefore recommend customers in Norway check import taxes and/or customs duties. Please check your local government's policy to avoid any unexpected charges. Unfortunately, this is out of our control and you

Australia

Good news - goods imported into Australia for personal use that are under $1000 AUD (total order value) are free from import tax. Unfortunately, any charges that are applicable are out of our control and you will be required to settle these yourself.

New Zealand

We ship from our warehouse here in the UK. Please check your local import duties for the most up-to-date information. Please note that delivery times are estimates and not guaranteed.

Canada

We ship using DHL and all customs duties and taxes are collected at the checkout. We ship from our warehouse in the UK and returns will also need to be returned here.  Please note that customs duties and taxes will not be refunded directly by us if y

Rest of World

We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction. Please note that we ship from o

BFPO Shipping

British Forces Post Office Shipping. BFPO Tracking. Please note that tracking is not provided by Royal Mail for BFPO addresses.  Delivery times are dependent on location.

Delivery Questions

Where do you ship to?We ship worldwide, but please be aware that you will usually incur customs/import duties on orders outside of the UK/EU. Unfortunately, this is out of our control and you will be required to settle these yourself. Update: We are

Where do you ship from?

We ship from our warehouse here in the UK and are pleased to confirm that customs and import tax is included in shipping to EU countries (excluding Norway and Switzerland). Deliveries outside of the UK and EU (excluding Norway & Switzerland) may incu