I wanted the Vale to be two things. First it needs to carry my laptop, tablet, phone, all charger wires, plugs, USB charging brick, lunch, 1ltr water bottle, waterproof jacket, looking smart while it does it....... Secondly it needs to be tough, because it will suffer a hard life. It will get chucked in the back of van, bumped and dragged on the tube and go from commuter rucksack to hill walking day pack as quickly as it takes to shake all the electronics out and refill with warm clothing, lunch and a gas cooker and anything else I want. Within 10 days the Vale has suffered. From London commute to an impromptu Munro bagging day it has performed way above what I expected. Smart, rugged, very comfortable and more spacious than it looks, The Vale is the perfect rucksack for the city or the mountains and for such a good price as well! Superb work Passenger!!!!