Lems Shoes Trailhead

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Colour: Mercury Sunset
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  • Sequoia
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  • UK 7
  • UK 8
  • UK 9
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  • UK 11
  • UK 12
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Shipping & Returns

UK (inc. Guernsey, Jersey & Isle of Man)

Order before 3pm to have your order dispatched on the same working day*. We offer FREE RETURNS (UK only)

*Please be aware due to Covid-19 some orders may take longer than usual. See our Covid-19 deliveries and returns page for up-to-date information here

Order Value Service Cost Shipping Times
Under £50 UK Shipping 2-3 Days (Royal Mail 48) £2.95 Upto 3 Working Days
£50 and over UK Shipping 2-3 Days (Royal Mail 48) FREE Upto 3 Working Days
Under £100 UK Shipping 1-2 Days (Royal Mail 24) £3.95 Upto 2 Working Days
£100 and over UK Shipping 1-2 Days (Royal Mail 24) FREE Upto 2 Working Days
All orders Next Working Day (Guaranteed 1 hour time slot)* (DPD) £5.95 Next Working Day
All orders Next Saturday Delivery (Guaranteed 1 hour time slot)** (DPD) £7.95 Next Saturday

Please make sure you add your phone number at checkout for delivery updates.

* Place your order before 3pm GMT to qualify for Next Working Day DPD shipping. A signature will be required for your delivery.

** Place your order before Friday 3pm GMT to qualify for Saturday DPD shipping. A signature will be required for your delivery.

Please be aware due to the Brexit agreement between the UK and the EU we are temporarily unable to ship to EU countries.  This includes any APO/FPO/DPO addresses in these countries.
France, Germany, Rep.Ireland, Holland, Belgium

*Please be aware due to Covid-19 some orders may take longer than usual. See our Covid-19 deliveries and returns page for up-to-date information here

Order Value Service Cost Shipping Times
Under £75 Tracked* £8.00 3-7 Working Days*
Over £75 Tracked* FREE 3-7 Working Days*

*Tracked (signature required) Delivered by DHL/Royal Mail. Please contact us at info@passenger-clothing.com if you haven't received your order within 2 weeks of ordering and we can track it for you.

Rest Of Europe
Order Value Service Cost Shipping Times
Under £100 Tracked* £10.00 3-10 Working Days*
Over £100 Tracked* FREE 3-10 Working Days*

*Tracked (signature required) Delivered by DHL/Royal Mail. Please contact us at info@passenger-clothing.com if you haven't received your order within 2 weeks of ordering and we can track it for you.

USA/Canada
Order Value Service Cost Shipping Times
Under £100 Tracked* £10.00 3-10 Working Days*
Over £100 Tracked* FREE 3-10 Working Days*

*Tracked (signature required) Delivered by DHL/Royal Mail. Please contact us at info@passenger-clothing.com if you haven't received your order within 2 weeks of ordering and we can track it for you.

Rest Of The World
Order Value Service Cost Shipping Times
Under £150 Tracked* £15.00 7-15 Working Days*
Over £150 Tracked* FREE 7-15 Working Days*

*Tracked (signature required) Please contact us at info@passenger-clothing.com if you haven't received your order within 2 weeks of ordering and we can track it for you.

International Orders

You have 60 days from receiving your order to make an international return. I'm afraid at this time we don't offer free return postage for international orders.

Taxes

If you live outside the EU then you will usually incur customs charges, this is out of our control, and is a cost to you the customer.

Free UK Returns

If for any reason you're not happy with anything you've bought from us, don’t worry. You have 60 days from the date of delivery to return product(s) you bought on Passenger-clothing.com free of charge. We currently do not offer exchanges, simply return any unwanted items for a refund and place a new order on Passenger-clothing.com

A Few Easy Steps:
• Package up any products that you wish to return, ideally reusing the paperbag they arrived in, and ensure that all items are in their original packaging with the swingtags attached.

• Simply set up your return by clicking the following link http://www.royalmail.com/track-my-return/create/2304 and filling in the required info.

• Print and attach the prepaid shipping label to the parcel and post it. Please make sure to remove or cover any old shipping labels on the packaging

• You'll receive the refund and an automatic email notification once we've processed you return.

International Orders

You have 60 days from receiving your order to make an international return. I'm afraid at this time we don't offer free return postage for international orders.

If applicable, any free items will need to be returned as well if returning order/item(s) from order, or the cost of free items kept will be deducted from the refund.

Items returned without original packaging or tags, if applicable, will not be refunded and credit issued.

Please note: You are responsible for return postage, we advise you send all items using a Recorded/Insured post, as we cannot accept responsibility for loss or damage to items being returned. Once we have received the item back in sellable condition including in its original packaging and all tags attached we can refund your order. Please be aware that we will not refund the original shipping charges in any instance other than an item being proved to be faulty or if the order is cancelled.

Return Address:
Passenger Clothing
Forest House
12 Queensway
New Milton
BH25 5NN

Right to Cancel: If you change your mind about your purchase, before you have received it, you can cancel your order within 14 days of purchase. Orders that have already been dispatched will need to be returned to us through the usual method and the order will arrive in its entirety, without having been opened, to our warehouse within 14 days of cancellation. In this instance a full refund will be made within 14 days of us receiving the order back.

Description

Our most versatile shoe yet, the Lems Mountain Sneaker is our take on a minimalist hiking shoe equipped for any trail, trek or urban travel adventure. With its natural shape toe box, minimal heel drop, and lightweight design, it's sure to keep pushing your boundaries. Whether you're climbing a 14er, going on a bike and brew tour, or even backpacking around the world, the Trailhead will be sure to take you far away from the ordinary. Designed for the trail but styled for the city streets, this 100% vegan hiking shoe will be the answer for your every move.


Product SKU: lems85-080

Suede + Air Mesh Upper, EVA Midsole, Full-length Rubber Outsole, 4.mm molded PU Insole

  • Upper: Microfiber (*Mercury Sunset uses suede) and air mesh
  • Midsole: EVA
  • Mountain-to-Town Outsole: Full length rubber specifically engineered for both trail and pavement
  • Last: Active functional fit
  • Footbed: 4.5mm breathable molded PU
  • Stack Height: 17mm/21mm
  • Drop: 4.0mm
  • Weight: 11.7oz (Men's 10)
  • Additional Info: Vegan friendly (*Mercury Sunset is not vegan)
  • Hand Wash + Air Dry

For Every Order We Plant A Tree

To date, we’ve planted more than 151,511 native trees in turf all over the globe and protected over 365 hectares of rainforest.