Customs Charges

If you're ordering from outside of the UK and EU, please check your country's customs charges on imported goods before ordering - we'd hate for you to have any unexpected surprises.  All orders are shipped from the UK.

Please note that Next Day and Saturday delivery options are NOT available in these regions: Guernsey, Jersey, Isle of Man, Northern Ireland & North of Aberdeen

 Delivery times are estimates, except for DPD which is guaranteed.

*Next Day Delivery
Please place your order BEFORE 4pm Monday to Thursday for next day delivery.  A signature will be required.

**Saturday Delivery
Please order before 4pm on Friday, for Saturday delivery. A signature will be required.

Our shipping to Germany and Austria is inclusive of customs and import tax, meaning no nasty surprises when you're expecting your delivery - we've got you covered.

We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

 Please note that delivery times are estimates and not guaranteed.

Our shipping to EU countries is inclusive of customs and import tax, meaning no nasty surprises when you're expecting your delivery - we've got you covered.

We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

 Please note that delivery times are estimates and not guaranteed.

Customers in Norway and Switzerland, please check out import taxes and/or customs duties with your local government's policy to avoid any unexpected charges. Unfortunately this is out of our control and you will be required to settle these yourself. 

We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

*Signature required.  Delivered via UPS in Norway.

 Please note that delivery times are estimates and not guaranteed.

Good news - goods imported into the USA for personal use that are under $800 (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

  Please note that delivery times are estimates and not guaranteed.

Please check your local import duties for the most up to date information.

 Please note that delivery times are estimates and not guaranteed.

Good news - goods imported into Australia for personal use that are under 1000AUD (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

 Please note that delivery times are estimates and not guaranteed.

Canadian customers, please note that you will almost certainly incur import taxes and/or customs duties (known as a 'COD' charge when you are asked to pay). Unfortunately this is out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises, and note that these charges are often non-refundable.

  Please note that delivery times are estimates and not guaranteed.

We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

Please note that deliveries outside of the UK and EU will incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

  Please note that delivery times are estimates and not guaranteed.

BFPO Tracking
Please note that tracking is not provided by Royal Mail for BFPO addresses.  Delivery times are dependent on location.  

We ship worldwide. Please note that you will usually incur customs/import duties on orders outside of the UK/EU. Unfortunately this is out of our control and you will be required to settle these yourself.  Update: We are currently unable to ship to Ukraine, Belarus or Russia.

Once your order is on the way to you, we'll email a dispatch confirmation which will include your tracking details.

We ship from our warehouse here in the UK and are pleased to confirm that customs and import tax is included in shipping to EU countries.

Deliveries outside of the UK and EU may incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself.  More information specific to your country can be found on your local Government website.